Relaypath
Relaypath
All services
Workflow implementation
Connect an agreed process to your current systems, with clear review points and a visible way to recover.
Connect an agreed process to your current systems, with clear review points and a visible way to recover.
Connect an agreed process to your current systems, with clear review points and a visible way to recover.
Build around the work, not a new platform.
We turn one agreed process into a workable sequence in the systems your team uses. The scope makes the important boundaries explicit: what can run repeatedly, where a person decides, and what happens when something is missing.
We turn one agreed process into a workable sequence in the systems your team uses. The scope makes the important boundaries explicit: what can run repeatedly, where a person decides, and what happens when something is missing.
THE WORK, MADE TANGIBLE
Examine / Design / Own
Examine
What we look at.
What we look at.
Trigger
Owner
Handoff
The agreed process, account owners, required context and the decisions that should not happen automatically. Existing systems and their limits shape the implementation.
The agreed process, account owners, required context and the decisions that should not happen automatically. Existing systems and their limits shape the implementation.
Design
What changes.
What changes.
Rule
Review
Exception / named reviewer
A bounded workflow with clear field mappings, named review points and useful failure handling. Ordinary requests and exceptions are tested before the team takes over.
A bounded workflow with clear field mappings, named review points and useful failure handling. Ordinary requests and exceptions are tested before the team takes over.
Own
What the team owns.
What the team owns.
Owner assigned
Operating notes
Recovery path
Your team knows what runs, where a person intervenes and who responds when the work needs attention. Operating notes stay with the agreed workflow.
Your team knows what runs, where a person intervenes and who responds when the work needs attention. Operating notes stay with the agreed workflow.
Bring useful context
Bring a real example.
Bring a real example.
Bring the reviewed process map, system access owners and examples of ordinary requests, missing information and exceptions.
Bring the reviewed process map, system access owners and examples of ordinary requests, missing information and exceptions.